Business Development

JOB TITLE: Business Development Representative/Sales Dispatch

MAIN DUTIES/RESPONSIBILITIES: 

• Management and Development of Sales and Marketing communication for all Wakefield Inc. lines of business. 
  • Maintains library of all Marketing pieces for WMS, GRRO and ARMS
  • Maintains library of all standard email and hardcopy customer communication forms
• Responsible for Production of Proposal/Quotes received from Sales staff.
• Assist in maintaining client information in HubSpot
  • Entry of New Leads
  • Entry of Sales Call Summaries (Form to be developed)
  • Copying of Proposal Quotes and work orders into HubSpot.
• Maintain Excel Spreadsheets of Accounts by Salesperson
• Assist in the Development and ongoing maintenance of the WMS website.

PERFORMANCE GOALS: 

• Complete all Sales Proposal Quotes in a timely manner.
• Verify the accuracy of all Proposal/Quotes with Salesperson before being sent.
  • Deena is support/backup Proposal/Quote process.
• Learn the capabilities of HubSpot / Current CRM and become the Company expert in its use.
• Develop new program for the use of social media (Twitter, Facebook, LinkedIn,) for WMS marketing Strategy.
• Acquisition of New Business for all business lines including Wakefield O&I, GRRO and Record Storage
• Manage Calendars for Salesmen and schedule appointments (Sales Dispatch )
• Phone calls to Prospective Customers are the main responsibility of this job. This activity represents 75% of the job function.
• Specific Client priority for phone calls will be as follows: (Client priority will change seasonally)
• Minimum of ## phone calls per week to targeted clients split by the %’s listed above.
• All Phone activity must be documented and recorded in HubSpot to assist in development of phone call metrics.

Goal is to create ## appointments per week as a result of direct call activity. Appointments to be recorded in HubSpot